GREAT NEWS! Receive FREE SHIPPING when you order more than AU$300 worth of product!* We would like to make sure your online shopping experience is as easy and hassle free as possible. If you have any questions regarding the ordering process, please feel free to get in touch with us via phone, email or via our online chat portal, and we'd be happy to assist you with your inquiries.
• Delivery within Australia for orders over AU$300 - FREE*
• Delivery within Australia for orders less than AU$300 - AU$15 flat rate
• Delivery to New Zealand for orders over AU$300 - FREE*
• Delivery to New Zealand for orders less than AU$300 - AU$25 flat rate
* Free shipping excludes bulky items and items that require custom installation. Re: Bulky items, extra freight charges may apply. We will contact you after your order is processed to confirm freight pricing, alternatively, please contact us prior to placing your order for a freight quote.
Is your order urgent?
Give us a call on 1800 089 456 or email us at email@example.com to discuss our express shipping options.
We currently only offer delivery to Australia and New Zealand.
New Zealand delivery costs do not include any taxes or import duties, which may be applied by customs on arrival. Any duties or taxes incurred are the responsibility of the recipient.
For more information on taxes, duties and customs regulations please contact your local customs office directly.
How long will it take to receive my items? (guide only)
Orders placed before 3pm (AEST) qualify for same day dispatch, with delivery time varying on your location - see below for a rough outline. Orders placed on weekends, public holidays and after 3pm on weekdays will be shipped on the next business day.
*For bulk orders, please place your order before midday to guarantee same day dispatch as our carriers dealing with palletised freight have earlier cut-off times.
|VIC metro||1 days|
|VIC regional||2 - 3 days|
|TAS metro||3 - 5 days|
|TAS regional||4 - 6 days|
|NSW metro||2 - 3 days|
|NSW regional||3 - 5 days|
|ACT all||2 - 5 days|
|QLD metro||2 - 4 days|
|QLD regional||4 - 6 days|
|SA metro||2 - 3 days|
|SA regional||4 - 6 days|
|WA metro||4 - 8 days|
|WA regional||5 - 8 days|
|NT metro||4 - 5 days|
|NT regional||5 - 8 days|
|New Zealand||7 - 12 days|
Is my area metro or regional? (Australia only)
Orders are dispatched from our warehouses in Melbourne, VIC and Devonport, TAS.