Return Request Form

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Highgate Group’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Highgate Group’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 73 623 218 575. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

1.  The information and data Highgate Group collects and stores are generally of business nature and rarely contain personal information. This information is used only for the purposes of facilitating the supply of products and services to you, the customer and servicing our relationship with you.

2.  Information is not disclosed to any third party, except where the customer has authorised disclosure to a third party. We only pass on data of this nature to third parties when required by law.

3.  These data are used for the purposes of preparing quotes, handling orders, fine-tuning our range of offerings to meet the users' requirements, for optimizing our website's content and generally keeping customers up to date with new products, offers and prices that are available.

4.  If at any time you would like to be excluded from Highgate Group’s mailings and marketing material you can contact us on sales@highgategroup.net.au or send through a copy of the latest marketing material received and your request to be removed to Highgate Group, PO Box 246, ALTONA NORTH VIC 3025.